Frequently Asked Questions
Everything you need to know about your POWERLOOK experience.
How long does shipping normally take?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by location but generally arrive within 7-14 business days.
What is your return and exchange policy?
We offer a 15-day hassle-free return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or swap.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you own and comparing it to our charts for the most accurate fit.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, and offer Cash on Delivery (COD) in select regions.
Can I track my order in real-time?
Yes. Once your order is dispatched, you will receive an email and SMS with a tracking link to monitor your package's journey until it reaches your doorstep.
Are the colors of the products accurate on screen?
We strive to display our products as accurately as possible. However, due to different monitor calibrations and lighting conditions during photography, slight color variations may occur.